Part Time Client Support and Loan Processing Specialist (Call Center) - $15-17/hour

Job Type: 
Customer Service and Help Desk
Other Office Support Positions
Other Professional Positions
Part-time Opportunities
Employment Category: 
Temp To Hire

Our client, a Raleigh-based company that provides business services to companies in the automotive and other related industries, is actively recruiting for several very bright, reliable and versatile team players to assume key roles on their customer support team.

This organization works with lenders and assists them in recovering assets whose debtors have defaulted.  This Specialist works with the lenders and repossession agents to ensure information is properly updated and the recovery of the assets is as smooth as possible.   These are primarily telephonic roles (some email), and experience in a call center or phone-based customer support experience will be important.

This is a part-time role and will be ~25 hours per week:

  • Weekly schedule   
    • Mon – Fri          5p - 8p; and
    • Sat                   8a - 3p

This is a great opportunity for someone to join a team who is committed to positive customer relations as well as personal growth and success in the company.  This Specialist will work with numerous customers simultaneously, and must be diligent, detailed, and organized in assisting agents, lenders, and other individuals in a timely manner.

This is an ASAP need.

Targeted candidate will offer Associate or Bachelor degree with 2-3 years of client-facing (B2B or B2C) experience.

Other priorities include:

  • Ability to thrive in a fast-paced setting
  • Ability to learn the process and computer applications quickly
  • Banking, collections or lending experience is strongly preferred
  • Proven high volume call center or heavy phone experience
  • Strong customer service and communication skills (written and verbal)

Finally, we are seeking a candidate with excellent judgment and an interpersonal touch.  The customers of this company will be dealing with sensitive financial matters; it is critical that employees are sensitive and diplomatic in their communications.

This is a temp to hire opportunity and compensation will be $15-17/hour, depending on experience.

Pre-employment screens include criminal background check and drug screening.

If interested, please forward Word resume for prompt consideration. Local candidates only.