Customer Service Agent (Insurance Claims) – To $30s, Raleigh

Our client, a rapidly growing insurance company in the Raleigh area, is actively recruiting for a very bright, articulate, and helpful individual to join its Customer Service Team. We are seeking candidates with strong interpersonal skills, who will maintain a professional attitude.

Responsibilities will include:

• Maintain professional communication and correspondence with customers, agents, and third parties.
• Organize documents
• Provide technical support to customers’ online accounts
• Answer questions related to claims
• Assist with policy transfers
• Handle various administrative duties as assigned

This role requires the ability to handle a high call volume while upholding high company standards. We seek those who enjoy assisting others, who will approach each day with a “How can I help?” attitude. Tasks will be varied, and the pace will be fast, so candidates will need to be flexible to shift gears quickly. Although insurance experience is not mandatory, it would be a plus.

Other requirements include:

• 2+ years’ professional office experience – prior customer service experience preferred
• Excellent written and verbal communication skills
• Willingness to learn new
• College degree preferred

Additionally, candidates must also be open to obtaining their Property & Casualty License once on board with the company.

This is a temp-to-hire position and the salary will be up to the low $30s, dependent on experience. Benefits offered to permanent employees. Interested and qualified candidates should forward resumes in MS Word format.