Customer Service Agent (Insurance Claims) – To $30s, Raleigh

Job Type: 
Office Services and Support
Administrative Support
Clerical Support
Customer Service and Help Desk
Other Office Support Positions
Employment Category: 
Temp To Hire

Our client, a rapidly growing insurance company in the Raleigh area, is actively recruiting for a very bright, articulate, and helpful individual to join its Customer Service Team. We are seeking candidates with strong interpersonal skills, who will maintain a professional attitude.

Responsibilities will include:

  • Maintain professional communication and correspondence with customers, agents, and third parties.
  • Organize documents
  • Provide technical support to customers’ online accounts
  • Answer questions related to claims
  • Assist with policy transfers
  • Handle various administrative duties as assigned

This role requires the ability to handle a high call volume while upholding high company standards. We seek those who enjoy assisting others, who will approach each day with a “How can I help?” attitude. Tasks will be varied, and the pace will be fast, so candidates will need to be flexible to shift gears quickly. Although insurance experience is not mandatory, it would be a plus.

Other requirements include:

  • 2+ years’ professional office experience – prior customer service experience preferred
  • Excellent written and verbal communication skills
  • Willingness to learn new
  • College degree preferred

Additionally, candidates must also be open to obtaining their Property & Casualty License once on board with the company.

This is a temp-to-hire position and the salary will be up to the low $30s, dependent on experience. Benefits offered to permanent employees. Interested and qualified candidates should forward resumes in MS Word format.