Customer Support Specialist (Insurance) - $45K

Our client, a rapidly expanding insurance company in Raleigh, is seeking an efficient, productive, enthusiastic customer support specialist to join their team. This is an excellent opportunity for a strong problem-solver who is customer focused and eager to achieve ongoing growth and development in a supportive team environment.

We need a self-motivated, highly capable candidate who can work well independently while also remaining mindful of team goals. The ability to multi-task and a willingness to take on a variety of responsibilities is essential.   

Some responsibilities will include:

• Handling a high volume of calls
• Reviewing and organizing documents
• Maintaining and updating spreadsheets
• Assisting with policy file transfers

The ideal customer support specialist is a flexible, reliable, helpful professional with a strong work ethic and excellent attention to details. A quick learner with the ability to meet or exceed company and customer expectations by effectively prioritizing their work, projects, and requests.   

 Other qualifications needed:

• Self-directed and driven to independently manage their workload
• Excellent organizational and time management skills
• Smart, diplomatic, polished communication style
• Proficiency with MS Office Suite, including Outlook

This is a temp-to-hire position paying up to $45k, depending on experience. Selected candidate must be willing to obtain their insurance Property & Casualty License once hired by the company. Please forward a MS Word formatted resume for prompt consideration.